|Call Center Certification Examination Access and Login||RCCSP
|Before taking the exam, please review the
information and exam taking tips provided
here so that you know what to expect.
Important: If you fail the examination on your first attempt, you may re-apply for another administration of the certification exam (a "retake") with payment of a $95 administration fee. If you do not pass the exam after two retakes (a total of three attempts), you will be required to attend refresher training to continue in the certification program. Your login does not provide you with three tries to pass the exam. Your purchased login may be used only once.
Ready? Login to your certification exam below:
Should you encounter any technical difficulties, contact RCCSP testing support at the Resource Center by:
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